Frequently Asked Questions

SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

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How long will delivery take?

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What exactly happens after ordering?

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Where can I view my sales receipt?

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How do I add a gift receipt to an order?

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How long do I have to return an order?

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PAYMENT INFORMATION

How is the recipient reimbursed?

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Can I be reimbursed through the original payment method?

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Can the country receiving the shipment be different than the country of purchase?

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How can I return an item?

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Will I receive the same product that I see in the picture?

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Will you restock items indicated as “out of stock?”

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ORDERS AND RETURNS

Delivery charges for orders from the Online Shop?

coming soon

How long will delivery take?

coming soon

What exactly happens after ordering?

coming soon

How long does the delivery take and how much does it cost?

coming soon

Which browser is best to use the site?

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How do I subscribe to the newsletter?

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